COVID-19: Tips for Tracking Remote Work Employee Engagement
For employers, the coronavirus pandemic presents a number of challenges large and small—including remote work implementation. In fact, it’s safe to say that spring 2020 has become the largest work-from-home trial in American history. This change in operations comes with its own set of tests, but with a few tips and tricks, you can keep employees engaged with the team and their tasks, even from the comfort of their own homes.
What are the Problems?
While convenient for many—especially during a global pandemic—remote work can be challenging for both employers and employees.
Employees may struggle with unreliable internet connections, cramped or distracting environments, roommate and family stressors, and lack of instruction, as well as plenty of other factors. Likewise, employers may have trouble keeping track of employee productivity and offering fewer in-person touchpoints between managers and direct reports.
What are the Solutions?
Keep in mind that every office is different, and every employee is different. The given techniques, tips, and tactics may work for some and not for others. Yet a few solutions can help any employer get started with remote work engagement:
- Consider a Productivity Monitoring Tool: Whether tracking time or employee productivity, a monitoring tool like Hubstaff or RoboHead can provide managers with coaching opportunities throughout the day—much like in an in-person office environment.
- Invest in an HRIS: Streamline all of your administrative needs with an all-in-one human resources information system (HRIS) platform. This will help you easily maintain and administer benefits, PTO, new hire applicant tracking, and other operations that keep the organization running.
- Evaluate Other Technology Solutions: Select a long-term video conferencing platform (like Zoom, Google Meet, and Microsoft Teams), additional security measures (like VPN and multi-factor authentication), and easily transportable laptops. Remote work becomes much more challenging without these simple setups.
- Implement Routine Video Calls: Less about keeping people honest and more about face-to-face human interaction, routine video calls keep your team engaged and communicating outside of email.
- Implement Routine All-Team Calls: Keep your employees informed and in touch with all of your organization’s latest need-to-know info. These regular calls also provide structure and normalcy for your team.
- Invest in Your Culture: Remote happy hours, lunch hours, shelter-in-place buddies, and more can help keep your employees involved in the team’s culture so that when everyone does return to the office, you haven’t missed a beat.
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