How to provide employee feedback - 8 tips
Giving employee feedback is difficult.
Feedback is important, but many managers feel that it can lead to an uncomfortable work environment, thus they shy away from the feedback process believing that it does more harm than good. However, employees actually want to receive more feedback, it just comes down to how managers communicate. We’ve identified 8 ways you can offer employee feedback that will help you get your desired outcome.
8 ways to provide employee feedback
- Make regular check-ins a norm: Employee feedback works best when it’s treated as a continuous process so you can address problems as they arise.
- Don’t overcompensate: Many managers like to share a piece of constructive feedback with two positive compliments. Integrating this sort of feedback can make employees receptive to work on the negatives.
- Pay it forward: It isn’t always easy to take and certainly not easy to give, but if it’s done thoughtfully it will help improve the quality of the employee's work and may even boost productivity.
- Focus on performance, not personality: Be sure you’re focusing on what employees do, rather than what employees are like.
- It’s a two-way street: Turn constructive feedback into a conversation. Be open to listening to employees’ reasons behind their problem areas.
- Provide explanations: Provide real-time and actionable reasoning behind your feedback in order to give a clear roadmap to employees on how to go forward with the received feedback.
- Set expectations: The ending of the feedback sessions is just as important as the beginning. Reaffirm your expectations to set employees up to understand what needs to be improved.
- Follow-through: It’s your responsibility to support the employee through their journey of improvement. Additionally, plan to meet soon after your one-to-one to discuss the progress.
Feedback isn’t the easiest thing to provide to your employees but if it’s approached correctly, it’s a great way to establish your company’s goals and set effective performance standards from your employees. The satisfaction gained from an increase in productivity and your team working together like a well-oiled machine will make the effort expended on your regular feedback sessions entirely worthwhile.