How to address the challenge of managing managers
Strategies for managing managers
Performance coaching as it relates to management is a consistently popular topic among human resources professionals. Most of what one reads, however, is focused on how best to manage front-line employees. In other words, employees who are not managers. How to more effectively coach managers themselves is a tricky proposition that is not addressed often enough.
Why is this an issue? Because organizational success is directly based on how skilled managers are at coaching their teams. How does HR know whether a given manager is an effective coach? What does HR base its determinations on?
To address these questions in your organization, it's a best practice to implement regular, scheduled one-to-one meetings between managers and their direct reports, and hold all team members accountable for conducting these meetings. What's even better is if you can create a way to gain visibility into how these meetings are being held.
In our company, we've implemented an effective method for creating this visibility. We've learned that one-to-one meetings have a particular benefit in helping business leaders manage managers and improve their coaching skills--plus they provide downstream advantages for the entire organization.
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