Economic uncertainty—whether driven by inflation, recession, or global disruption—often forces businesses to make difficult staffing decisions. For HR professionals, that may mean navigating pay cuts, furloughs, or layoffs to reduce costs and keep operations afloat.
These decisions are never easy and can have a lasting impact on morale, retention, and your employer brand. But with a thoughtful strategy and clear communication, HR can guide their organization through change while maintaining trust.
Here’s a practical guide to help you understand your options and communicate them effectively.
The U.S. Department of Labor explains that employers are allowed to make a bona fide reduction of an exempt employee's salary "during a business or economic slowdown" if such a reduction is not related to the "quantity or quality of work performed" and is in place for a significant period.
As we have seen throughout the COVID pandemic, there will be times when organizations must take drastic measures to survive. Should you find pay cuts to be the best option for your organization, consider being as transparent as possible. If you are at the stage in the game where you have made the difficult decision to implement pay cuts against your employees, it is courtesy to inform them of the financial situation as well as the impact it has had on the organization as a whole.
Employees will never be excited about pay cuts, and oftentimes it will be quite difficult to maintain a positive culture once they are implemented. However, being open and transparent about the state of the organization can ease some of the tension that may be left in the wake.
If pay cuts aren't enough to close the gap, you may need to consider reducing headcount temporarily or permanently.
Here's how layoffs and furloughs compare:
Layoffs are often a last resort when an organization can no longer afford to keep certain roles. Furloughs, on the other hand, pause employment with the intention of rehiring once business improves.
Be clear with affected employees about which option is being used, the timeline, and whether job reinstatement is possible.
Yes—especially if you're asking others to make sacrifices. Senior leaders who take voluntary pay reductions during periods of financial hardship set a powerful example.
In 2020, high-profile executives at companies like Disney, Airbnb, and Marriott voluntarily reduced or forfeited their salaries. While this doesn’t solve every financial issue, it demonstrates solidarity and leadership accountability.
Benefits of executive pay cuts:
If you want to preserve your culture through crisis, start at the top.
When announcing pay cuts, furloughs, or layoffs, don’t rely solely on a Zoom call or vague messaging. Your communication should be:
Include the following in your communication:
When laying off employees, offer:
Remember: Even if an employee is leaving, they deserve a thoughtful explanation and a dignified departure.
Transparency is only one piece of the puzzle. Show employees that you're doing what you can to support them—whether through benefits education, access to unemployment resources, or simply regular check-ins.
If you're cutting pay, consider:
Keep communication lines open. Frequent updates can reduce anxiety and help employees feel less isolated during times of change.