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Maximize talent with employee self-service

maximize talent with employee self-service

 

The conundrum

You sit down ready for a full day and are greeted with 20 emails requesting attendance edits. You spend the next hour collecting information on each specific case trying to be as diplomatic as possible. The hour after that you meet with an employee to discuss why the rules can’t be skirted. By the time you finish your meeting, your day is halfway over and none of the work you set out to do has been accomplished.

 

This scenario reflects common transactional challenges faced by Human Resource departments. These tasks are redundant, inefficient, and require little skill to accomplish. In order to maximize on the time and talent of your staff, introduce employee self-service (ESS) HR Software systems.

What are ESS systems?

ESS systems are online workplace tools that provide employees with unique logins that allow employees to view and edit personal information. Traditionally, only HR could make these transactional changes because record was kept on paperwork. With online EES options available, HR staff can now provide employees permission to enter and edit personal information as needed.

The idea here, is that if employees have the proper tools, they can solve small, day-to-day problems without any administrative assistance. Because the employees are solving problems themselves, administrators now have time to complete more specialized tasks.

BerniePortal ESS solutions

Time & Attendance

This feature provides employees the ability to clock in, clock out, request time edits, and review attendance history. BerniePortal will keep record of of every transaction (see below):

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PTO tracking

Similar to BerniePortal Time and Attendance, BerniePortal allows employees to submit PTO requests to employers for review. Once submitted, the employer can approve or deny the request an maintain record of used PTO, and remaining PTO for each employee.

Onboarding

Once a candidate accepts a job offer, the employer or BerniePortal account administrator can invite the new hire to create a BerniePortal account. After creating an account, BerniePortal will prompt the new hire to begin onboarding.

Benefits enrollment

Once the new hire has completed the onboarding process, BerniePortal will guide the new hire through benefits enrollment. The employer can attach documents and resources throughout the enrollment process in order to answer any questions employees might have.

With these functions available to the employee, the employee no longer needs to interrupt the administrator’s workflow with simple tasks such as time and attendance. With this uninterrupted time, the administrator can focus on tasks that require job-specific expertise.

Request Demo

 

Learn More:

2 Surprising Benefits of Employee Self-Service

How long does it take to implement a HR platform?

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