The Power of a Phone Call
    By Ryan McCostlin on October 3, 2020 | 1 min read time

      Sometimes, just pick up the phone and call.

    Continue Reading
    What is an Emotional Bank Account?
    By Ryan McCostlin on October 1, 2020 | 1 min read time

      Teams that trust each other perform better.

    Continue Reading
    Work That We Were Made For
    By Ryan McCostlin on September 10, 2020 | 1 min read time

    “Before you tell your life what you intend to do with it, listen for what it intends to do with you. Before you tell your life what truths and...

    Continue Reading
    Being Loyal to Those Who Are Absent
    By Ryan McCostlin on September 7, 2020 | 1 min read time

    “To retain the loyalty of those who are present, be loyal to those who are absent.” - Stephen Covey

    Continue Reading
    Keep it Simple with the Hock Principle
    By Ryan McCostlin on September 6, 2020 | 1 min read time

    Dee Hock is the founder and former CEO of Visa. He helped invent and lead the credit card system that eventually became VISA international.

    Continue Reading
    An Opportunity for America's Healthcare Spending
    By Ryan McCostlin on September 5, 2020 | 1 min read time

    America has the largest economy in the world, and our individual states generate more economic output than other leading global national...

    Continue Reading
    The Law of Averages
    By Ryan McCostlin on August 28, 2020 | 0 min read time

    The novelist Gertrude Stein moved from America to Paris in 1903.She hosted a regular gathering (a salon) on Saturday evenings, and dedicated...

    Continue Reading
    How Postel's Law Can Guide Us in the Workplace
    By Ryan McCostlin on August 26, 2020 | 0 min read time

    Jon Postel helped design the internet. He’s in the Internet Hall of Fame, and he’s best remembered for Postel’s Law.   

    Continue Reading
    Enthusiastic Skepticism
    By Ryan McCostlin on August 23, 2020 | 0 min read time

    We can be better at our jobs. There are a 100 things we could improve. Processes and habits. Dramatically or incrementally. And we can find those...

    Continue Reading
    How to Sit on a Panel
    By Ryan McCostlin on August 18, 2020 | 0 min read time

    I’ve seen lots of panel discussions, both as a member of an audience and as a panelist. There are good panels, there are great panels… and there...

    Continue Reading